SHIPPING:

SPAIN: 3-5 DAYS

UK: 7-10 DAYS

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PRIVACY POLICY

This privacy statement was last modified on 24-05-2018 in connection with the GDPR legislation that takes effect on 25 May 2018.

This store is operated by Doku.Europe. Our address is Doku.Europe, Juan del Olmo 98, Almería, España.

In this policy, we explain what kind of personal data we collect, what we use it for, how long we keep it and how we keep it secure. We also tell you about the cookies we use and the other companies we work with in delivering the store services. And we also tell you about your rights and how to contact us.

SECTION 1 – What information do we collect, and what do we use it for?

When you purchase something from our store, as part of the buying and selling process, we collect the personal data you give us such as your first name, last name, address, country, email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We also remember what items you put in your bag.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – Legal basis

When you provide us with personal data to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we use it to be able to complete those actions only and for no other purposes.

Providing this information is not a statutory or contractual requirement, or a requirement necessary to enter into a contract, and you are not obliged to provide this personal data. If you do not provide a valid delivery address, we cannot complete your order, and if you do not provide a valid email address, we cannot provide you with status updates about your order.

If we ask for your personal data for another reason, like marketing, we will ask you directly for your expressed consent and use your information on that basis. There is no obligation to provide this information to complete your order.

SECTION 3 – How we handle your information

 

  • SecurityTo protect your personal data, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.If you provide us with your credit card information, the information is sent encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.Storage periodsWe generally store information for up to one year. We may store (aggregated) data longer if needed for tax or accounting reasons.Transfer of your personal data

    You should also know that your personal data may be transferred from your home country to other Obey Clothing Europe companies around the world or to our service providers. If you are an EU resident, this can mean that we also transfer data to countries that do not offer an adequate level of protection for your personal data. When we transfer this data, we will do so only when we have put in place appropriate safeguards to protect your personal data. Please contact us to get a copy of the safeguards that we have put in place. Our contact details are at very end of this page.

    Sharing your personal data

    We do not publish or sell your customer data.

    We may disclose your personal data if we are required by law to do so or if you violate our Terms of Service.

    If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

  • SECTION 4 – Cookies

Please visit our cookies page for more information about all the cookies we store and use.

Shopify

Shopify uses analytics and functional cookies. You can access their cookie information here. Only Shopify can store and read information based on these cookies.
_session_id. A unique number that is only stored for the duration of your shopping session. This allows Shopify to store analytics information about your session (referrer, landing page, etc).

_shopify_visit. No data is stored with this analytics cookie. It is used  by our website provider’s internal stats tracker to record the number of visits, and is deleted 30 minutes after your last visit.

_shopify_uniq. No data is stored with this analytics cookie. It counts the number of visits to a store by a single customer and expires midnight (relative to the visitor) of the next day.

Cart. This is a functional cookie with a unique token. It stores information about the contents of your cart for 2 weeks.

_secure_session_id. This is a functional cookie with a unique token. It is used to secure your shopping session, and is stored for the duration of your shopping session.

storefront_digest. This is a functional cookie with a unique token. It is used to check if the current visitor has access if the shop has a password and it is store for indefinite duration.

 

 

  • SECTION 5 – Your rights 

You have the right to request access to your personal data that we process. You also have the right to:
– Rectify incorrect personal data or erase it in certain circumstances.
– Restrict or object to the processing of your personal data.
– Receive your data so that you can use it elsewhere (data portability).

You also have the right to withdraw your consent at any time but we would like to point out that this does not affect the lawfulness of the processing before the date that you withdrew your consent. You can withdraw your consent by unsubscribing from our newsletter.

Finally, you have the right to lodge a complaint with a supervisory authority. If you do not know who your supervisory authority is, please contact us and we will tell you.